Do you love working with people, design, lighting, and beautiful spaces? Are you naturally curious, organized, and comfortable helping customers make decisions?
We're looking for someone who: • Enjoys building relationships • Has strong communication skills • Loves design and home furnishings • Learns quickly and takes initiative • Can balance sales, customer service, and problem-solving
Retail, design, construction, or showroom experience is a plus, but attitude, curiosity, and people skills matter most. To apply, send your resume and a brief introduction to: [email protected].
✨ Help people create spaces they love.
OVERVIEW Ithaca Lights + andhomeSales & Showroom ConsultantOverviewIthaca Lights + andhome is seeking a customer-focused Sales & Showroom Consultant who enjoys working with people, design, and hands-on problem solving in a dynamic and inspiring environment.
This role is ideal for someone who is naturally personable, curious, and confident guiding customers toward decisions. We are looking for someone who can build trust, develop relationships, and close sales through knowledge, enthusiasm, and genuine connection rather than pressure.
You will assist clients with lighting, ceiling fan, and home furnishing selections while helping maintain the curated retail experience of andhome. From supporting a customer building a new home to helping someone find the perfect lamp, gift, or finishing touch, you will play an important role in creating a welcoming and inspiring showroom experience.
This is a unique position that combines sales, design, customer service, merchandising, and technical problem-solving. Every day is different, and there is always something new to learn.
Responsibilities
Welcome and assist customers in a friendly, professional manner.
Guide clients through lighting, fan, and home furnishing selections.
Prepare quotations, place orders, and follow projects through completion.
Build long-term relationships with homeowners, designers, builders, architects, and contractors.
Learn product specifications and confidently explain features, installation requirements, and benefits.
Help customers make informed purchasing decisions and successfully close sales.
Maintain an organized, visually appealing, and inspiring showroom environment.
Assist with merchandising, inventory management, receiving shipments, and display assembly.
Coordinate with manufacturers regarding lead times, warranties, freight claims, and product support.
Support social media, marketing initiatives, special events, and showroom promotions when needed.
Work collaboratively with team members while independently managing customer relationships.
Qualifications
Previous experience in retail sales, showroom sales, customer service, interior design, construction, remodeling, or related industries preferred.
Strong communication and interpersonal skills.
Comfortable initiating conversations, building rapport, and closing sales.
Interest in design, architecture, interiors, lighting, or home furnishings.
Ability to learn technical product information and communicate it clearly.
Experience with SketchUp, CAD, lighting design software, or design-related tools is a plus but not required.
Strong organizational skills and attention to detail.
Comfortable using POS systems, inventory software, and basic computer applications, or a quick learner. We use Apple products
Basic math skills for quotations, measurements, and retail transactions.
Ability to manage multiple priorities and remain calm, organized, and effective during busy periods.
Self-motivated with a strong sense of initiative and follow-through.
Ability to lift approximately 20 pounds, climb a ladder, and assist with showroom setup and merchandising.
Is technical and can put together things: i.e. a lighting fixture, fan, or piece of furniture quickly.
Multilingual abilities are welcomed but not required.
What We ValueAt Ithaca Lights + andhome, we value:
Kindness and respect
Curiosity and continuous learning
Initiative and accountability
Strong customer service instincts
Good design sensibility
Dependability and professionalism
Teamwork and collaboration
Diversity of backgrounds and perspectives
Pride in helping create beautiful and functional spaces
If you enjoy working with people, appreciate thoughtful design, and want to be part of a locally owned business that values creativity, craftsmanship, and customer relationships, we'd love to hear from you.