How should I prepare for my visit to the store?

  • BRING A PHOTO OF THE SPACE
    Photos help us recommend fixtures that both fulfill your lighting needs and complement the style and character of your home.
  • REPLACING AN EXISTING FIXTURE?
    Count the number of bulbs in your current fixture and consider whether the room needs more, less, or the same amount of light. Also notice how much natural light the room receives throughout the day.
  • FOR CEILING FIXTURES OR FANS
    Measure the ceiling height and note whether the ceiling is flat or sloped.
  • FOR A DINING ROOM FIXTURE
    Measure the length and width of your dining table, the dimensions of the room, and the ceiling height.
  • FOR A HALLWAY
    Measure the width of the hallway and the ceiling height. It is also helpful to know what fixture is currently installed there.
  • FOR A BATHROOM VANITY LIGHT
    Measure the width of your vanity or sink, as well as the width and height of your mirror. Note the finish/color of your faucet and whether the ceiling is sloped. If you have a medicine cabinet, let us know whether it is recessed or surface-mounted.
  • LIGHTING FOR A NEW KITCHEN
    For new kitchens, we recommend waiting until cabinetry has been finalized and ordered. Bring your final kitchen plans and we can help design the full lighting layout. Ceiling height is especially important.
  • BUILDING OR RENOVATING A WHOLE HOUSE?
    Once framing is complete, bring your plans and schedule an appointment a few days in advance. We offer consultation appointments in two-hour increments beginning at 11 AM, with the last appointment beginning at 3 PM. We will do our best to provide focused attention during your visit, though occasional assistance to walk-in customers may still be necessary.
  • PAYMENT
    We greatly appreciate payment by check or cash.

Do you repair lamps?

While we do not repair lamps, we are happy to provide recommendations for trusted repair services​

Do you sell glass replacements?

  • GLASS FOR A FIXTURE PURCHASED FROM US WITHIN THE LAST YEAR
    In most cases, we can help order a replacement glass piece for you.
  • GLASS FOR AN OLDER FIXTURE
    Unfortunately, replacement glass for older fixtures is often very difficult to source and availability is extremely limited. 
    Before visiting us, we recommend checking Significant Elements or the Finger Lakes ReUse Center, as they occasionally have salvaged glass shades and replacement parts available.

Do you sell bulbs and parts?

  • We carry standard residential and light commercial bulbs. We do not have access to specialty bulbs for RVs, automobiles, lava lamps, grow lights, IKEA fixtures, or other uncommon applications.
  • If we do not have a bulb in stock, we can often special order it for you; however, please note that special orders typically take a minimum of three to four weeks to arrive.

Return Policy

  • Returns are accepted within 30 days of purchase for uninstalled fixtures in their original packaging only and are subject to a 25% restocking fee.
  • We are not Amazon — we work closely with you to help select the right fixture for your space and needs.
  • Please inspect all fixtures promptly upon arrival and notify us immediately of any damage, defects, or issues. We are here to help ensure that you receive the correct piece and that it arrives safely and intact.
  • We are a local family-owned business working to help make our community a more beautiful place.